What areas do you serve?
Every Queens neighborhood (all ~95 named areas from Astoria to Far Rockaway) and every Nassau County town (~60 from Elmont to Massapequa). Our dispatch is based in Kew Gardens, Queens — response times in Queens are faster than Nassau, which we quote honestly when you call.
General
Are you really open 24/7?
Yes — 24 hours, 7 days, 365 days a year. Holidays, weekends, snowstorms, and 3 AM calls included. A human dispatcher answers the line.
General
Do you tow on highways, the BQE, or parkways?
No. NYC expressways (BQE, Van Wyck, LIE, Grand Central, Cross Island, Belt) and Nassau parkways (Southern State, Meadowbrook, Northern State) are handled by NYPD / NY State Police-contracted operators. We work surface streets only — that's how consent-only towing works.
General
What does 'consent-only towing' mean?
We only move your vehicle when you call us. We never do blocked-driveway pickups, police-dispatch non-consent tows, or predatory private-property tows. Every job we do starts with the driver — or the driver's insurance company — authorizing the tow in writing at the scene.
General
How much does a tow cost?
Starting at $99 for local roadside / wheel-lift tows. Flatbed runs $149+ base plus mileage. Heavy-duty wrecker calls start at $450. Actual fare quoted before dispatch. No hidden fees.
Pricing
Is there a tow truck near me right now?
Probably yes — we cover every Queens neighborhood and every Nassau County town from our Kew Gardens yard. When you call, the dispatcher pulls up the live fleet board, picks the truck closest to you, and gives you a real ETA on the phone. If we commit to a time and miss it, $50 off your bill. No marketing numbers — live fleet math.
Near Me
Can I find a 24 hour towing service near me?
Yes — we run 24/7/365. Holidays, weekends, 3 AM on a Tuesday. A human answers the phone, not a call center. Quote before the truck rolls, honest ETA, $50 off if we miss the committed time. Surface streets only — NYC expressways and Nassau parkways are state-contract territory, not ours.
Near Me
Is there a 24 hour tow truck near me for an emergency?
24 hour emergency line runs out of Kew Gardens, Queens. One number, human picks up, fare quoted before the truck leaves the yard. ETA depends on where you are and what's moving on the roads — we give you the real number live, not a fake 15-minute promise. Miss the committed time, $50 off.
Near Me
Where's the nearest cheap tow truck near me?
Cheap depends on what you actually need — roadside fix ($89+) is cheaper than a wheel-lift tow ($99+) which is cheaper than a flatbed ($149+) which is cheaper than heavy-duty ($450+). Tell the dispatcher what's wrong and the cheapest honest option comes back. No up-sells, no app markup, no mystery surcharge at drop.
Near Me
Is there a flatbed tow truck near me for my AWD, EV, or low-clearance car?
Yes — flatbed is the default for AWD, EV, low-clearance, luxury, and damaged vehicles. Wheel-lift can mess up drivetrains on those; flatbed doesn't. Live ETA quoted, committed time, $50 off if we miss. Base $149, typical fares $149–$300 depending on vehicle and distance.
Near Me
Where can I find heavy duty towing near me for a box truck or RV?
We run heavy-duty wreckers for box trucks, Sprinter vans, RVs, buses, and commercial rigs over 10,000 lbs. $450 base. Call and describe what you've got — vehicle class, weight if you know it, location, destination. We confirm our rig can handle it before we roll. If it's oversize or overweight, we tell you straight.
Near Me
Is there a motorcycle tow near me?
Yes — motorcycle tow uses a flatbed with straps rigged for the bike, not a standard wheel-lift (which can crack forks or scratch chrome). $149 base. Tell the dispatcher make and model so the driver loads with the right straps. Wait time committed live, $50 off if missed.
Near Me
Can I get long distance towing from around here?
Yes — anything past the standard Queens and Nassau footprint. Rate is base + mileage. Common long-distance runs: out to Connecticut, upstate NY, NJ. Quote comes with the total fare before the truck rolls — no tally at drop, no surprise mileage fee. $50 off policy applies to departure time from the yard.
Near Me
Where's the nearest accident tow truck?
Our accident recovery truck rolls from the same Kew Gardens yard. On arrival: photo-document the vehicle condition, get the driver's insurance info, issue written authorization, and drive to the body shop of your choice. New York law — you pick the shop, not the operator or the insurance carrier. $50 off if we miss the committed ETA.
Near Me
Is there a junk car buyer near me?
Junk car removal runs $75 call-out. We pick up the vehicle and haul it to a scrap yard or your preferred destination. Need clear title (or proof of ownership + the DMV abandonment form). Cash-for-junk offer varies by vehicle — we quote on the phone after you tell us make, model, year, and condition.
Near Me
Can I get roadside assistance near me 24 hours?
24 hour roadside assistance line is the same number as the tow line. Jump start, flat tire change, fuel delivery, lockout — we handle all four. Starting at $89. Dispatcher quotes live, commits a wait time, $50 off if we miss it. If the roadside fix won't solve it, the dispatcher tells you and we switch to a tow.
Near Me
Is there a mobile mechanic near me?
We're not mechanics — we're tow and roadside assistance operators. If the problem is a dead battery, flat tire, empty tank, or locked keys, that's our lane. If it's an engine fault, timing belt, or transmission issue, we tow you to a mechanic of your choice. Honest routing — we don't pretend to fix what we can't.
Near Me
Where can I get a jump start near me?
Jump start service starts at $89. Call with your vehicle make and location, we roll out with a portable jump pack, get you started, confirm the alternator's charging (so you don't die a mile from home). Wait time committed live, $50 off if missed.
Near Me
Who can come change my flat tire near me?
Flat tire change service starts at $89 — we come to you, swap to your spare, torque to spec. Donut or full-size spare both work. If you don't have a spare, we tow you to the nearest tire shop. Wait time quoted live, $50 off if we miss.
Near Me
Is there a lockout service near me?
Car lockout service starts at $89. We get into most vehicles non-destructively with lockout tools. If your car is an electronic-key model that can't be opened with standard tools, we tow to a locksmith or your dealer — dispatcher tells you on the phone which route applies. Wait time live-quoted, $50 off if missed.
Near Me
Where can I get fuel delivery near me — I'm out of gas?
Fuel delivery starts at $89 plus fuel cost. We bring 2 gallons of gasoline to get you to a station — confirm gasoline vs diesel when you call (bringing the wrong fuel is expensive). Wait time committed live, $50 off if we miss.
Near Me
What languages do you speak when I call?
English. If you speak another language and want to confirm coverage before you call, text the same number and we'll respond in kind where possible.
General
How much does flatbed towing cost per mile?
Base hook fee $149–$175, then $4–$8/mile after the first few miles (included in the base). Exotic or oversize vehicles add an equipment surcharge. Every number is quoted up front before we dispatch.
Pricing
Are tow truck rates different at night?
Overnight (11 PM–6 AM) calls may carry a modest premium. Holidays and storm surges may add to the fare. We always quote the total before dispatch so there are no surprises.
Pricing
What payment methods do you accept?
Cash, Visa, MasterCard, American Express, debit cards, and direct insurance billing for accident tows.
Pricing
Does insurance pay for towing?
Most policies with collision or roadside coverage reimburse towing. For accident tows, insurance often pays us directly; for routine tows, you pay and submit for reimbursement. Ask your adjuster which applies to your policy.
Pricing
Do you charge a cancellation fee?
If you cancel before the truck is dispatched: no. Once the truck is en route, a partial fee covers the driver's time and fuel; the specific amount is quoted at dispatch.
Pricing
Do you tow motorcycles?
Yes. Flatbed with motorcycle wheel chock and soft straps through triple clamps — no fairing contact, no frame chain-downs. Sportbikes, cruisers, and scooters (50cc and up).
services
Can you tow my Tesla or other EV?
Yes — and flatbed is the ONLY correct method. EVs can't be towed on wheels without drivetrain damage. We follow the manufacturer's tow-mode procedure and secure only at rated tow points with soft loops.
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Do you tow AWD cars?
Yes — on flatbed only. AWD drivetrains damage when towed with any wheel on the ground. Subaru, Audi Quattro, AWD Honda CR-V, and similar all require flatbed.
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Do you tow classic / exotic cars?
Yes. Flatbed with hydraulic tilt for low-clearance, wheel-net-only securement (never chain-on-chassis), and photo documentation before and after load. Certificate of insurance available on request.
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Do you do long-distance tows?
Yes across the tri-state area and into Pennsylvania, Massachusetts, and DC/Maryland. Coast-to-coast moves are booked through a national partner broker that we coordinate for you.
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Do you remove junk cars?
Yes — most intact vehicles with an engine in place are free pickup. Title preferred; without it we need proof of ownership. We handle the DMV title-transfer paperwork at pickup.
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Can you tow commercial vehicles or fleets?
Yes. Medium-duty wrecker for vans and small box trucks, heavy wrecker for 26,000+ GVWR. Fleet accounts get net-30 billing and priority dispatch — contact us to set one up.
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What about construction equipment?
Skid steers, mini-excavators, bobcats, compact track loaders, and scissor lifts up to 22,000 lbs on our standard flatbed — up to 40,000 lbs on our heavy tag trailer. Larger equipment requires specialized oversize-load hauling (we coordinate through partners).
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Do you unlock cars?
Yes — non-invasive long-reach tools that don't damage window seals or paint. Proof of ownership required. If we can't unlock (some high-security vehicles), we tow you to a dealer or locksmith at a combined discount.
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Can you deliver fuel?
Yes — 2–5 gallons of gasoline or diesel, enough to reach the nearest open station. We bring DOT-approved cans and a clean-pour funnel. Not a tank refill — just enough to get you moving.
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I was just in an accident — what should I do?
1) Get yourself safe. 2) Call 911 if anyone's hurt. 3) Exchange insurance info with the other driver(s) if possible. 4) Photograph everything — all angles, license plates, damage, scene context. 5) Call us when you're ready for the tow — we'll handle insurance-grade scene documentation and delivery to your body shop.
Emergency
My car won't start — how do I know if I need a tow or a jumpstart?
Dashboard lights up but engine won't crank = battery (try a jumpstart). Slow crank, then dies = likely battery. No dashboard at all = deeper electrical issue (tow to shop). Clicking only = starter motor. A jump that starts it but dies minutes later = alternator. When unsure, call us — our roadside call often resolves the question on the spot.
Emergency
I'm stranded with no phone — what are my options?
Find the nearest open business — gas station, diner, storefront — and ask to use their phone. Every Queens and Nassau commercial strip has one. If you're on a highway, pull to the shoulder, turn on hazards, and wait for a Highway Help vehicle or NYPD / NY State Police (9-1-1 from someone else's phone if you can).
Emergency
How should I describe my location on the phone?
Nearest cross-street + a landmark. Queens addresses on long blocks are easier to find with a landmark ('near the Shell station on Queens Blvd and Yellowstone') than with a house number alone. On highways (which we don't service), mention mile markers or exit numbers.
Emergency
What should I have ready when the truck arrives?
Your driver's license, the vehicle registration, and your insurance card. For accident tows, a photo of the police report or incident-report number if available. For lockouts, ID matching the registration address.
Emergency
Can you tow a lowered or stanced car?
Yes — our flatbed has a hydraulic tilt deck that gets the load angle under 10 degrees, safe for cars with under 4 inches of ground clearance. Tell dispatch about ride height, front lips, or splitters when you book.
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Will you tow a car with flat tires?
Yes — flatbed handles it easily. Wheel-lift with flats only works for very short moves. We default to flatbed when more than one tire is flat.
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Do you tow RVs and motorhomes?
Class B and smaller Class C RVs, yes. Full Class A motorhomes and larger Class C need specialized heavy-recovery equipment — we can coordinate through partners.
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Can you tow a car with a flat battery in a parking garage?
Usually — if the garage ceiling clears 10+ feet (most commercial garages do; many residential ones don't). When ceiling is too low for a flatbed, we jumpstart at the garage exit and/or coordinate with the building to push the car curbside.
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